Privacy Policy

Loch Safe Container Storage ("Loch Safe", "we", "us") provides container self storage and container sales from Strathview, Dingwall, IV15 9XD. We are responsible for the personal information you share with us through this website.

When you send an enquiry, we collect the details you choose to give us:

• your name, email address and phone number
• what you are interested in, such as storage size, start date, duration or delivery location
• anything else you write in your message

We also collect basic, anonymous visit statistics (such as pages viewed) to understand how the website is used. These do not identify you personally.

We use your details only to reply to your enquiry, provide quotes, and arrange storage or a container purchase. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to customers.

We do not sell your information or use it for marketing lists.

Enquiries are delivered to our inbox by a trusted email delivery provider. We only share your details with other parties where needed to provide our service (for example, a delivery haulier) or where the law requires it.

We keep enquiry details for as long as needed to deal with your enquiry. If you become a customer, we keep records for as long as required for accounting and legal purposes.

Under UK data protection law you can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email info@lochsafe.co.uk and we will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.